Omni Airline Services expands its leadership team with the appointment of Scott Courtnell as director sales, marketing and digital from January 2022, based in the London Heathrow office.
With over 20 years’ experience in the aviation sector Courtnell draws on years of management experience across both operational and commercial areas. Most recently having held positions within Swiss WorldCargo and South African Airways. He brings a strong focus on efficiencies, innovation and digitalisation of the end-to-end customer experience including continuous improvements to processes, products and services.
In his role, Courtnell is tasked with continuing Omni’s high level of service to its airline clients and customers as it reinforces its position in the UK.
Scott Courtnell comments: “I’m thrilled to support the team led by Peter Brooks and look forward to the new challenge this position represents. It’s a very exciting and important time for GSSAs as we look to assist and engage the digital transformation of our industry and airline partners. We know it will be crucial to understand the needs of the Market, Customers and Airlines as we look to advance the digital experience. We will be there supporting our customers every step of the way.”
“We are delighted that Scott is joining us at a very interesting time for our industry,” said Peter Brooks, managing director of Omni. “Scott will be leading our efforts as we adapt to an air cargo marketplace that is changing rapidly. Omni has a strong track record of innovation on behalf of client airlines. Digital change is something that we expect will enhance the offering of Omni to airlines operating in the diverse and eclectic UK air cargo market.”
