Asiana Airlines embraces IBS’s iCargo management system

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V K Mathews - Executive Chairman, IBS Software and Kim Kwang-suk - Senior Executive Vice President of Cargo Business, Asiana Airlines at the Opening Ceremony in Seoul

Asiana Airlines has officially started using IBS Software’s iCargo cargo management system on 1 July, providing a single, fully integrated platform.

In November 2016, Asiana Airlines signed an agreement with IBS Software to introduce iCargo, the next generation air cargo system encompassing cargo booking, sales, transportation and import management.

After one year and eight months, system switching and employee training was successfully completed and Asiana formally applied iCargo to the company cargo system.

The ‘New Air Cargo System Opening Ceremony’ was held at Asiana Town headquarters on 29 June, with more than 20 executives including Asiana Airlines president, Kim Soo-cheon; vice president of the cargo business, Kim Gwang-suk; managing director of cargo sales, Oh Yoon-kyu; Asiana IDT managing director, Lee Chan-sung; and IBS Software executive chairman, VK Mathews.

The president says: “On the 30th anniversary of the company’s founding, iCargo has enabled us to take a new leap forward. By improving the quality of cargo transportation service and improving customer service, we will secure competitiveness to cope actively.”

Mathews adds: “It has been proven beyond doubt that iCargo is the world’s No: 1 airline cargo management solution and it is indeed a proud moment for IBS. This successful cutover at Asiana stands testimony to our capability, professionalism and commitment to support the requirements of global organisations like Asiana Airlines.

“Also, I hope that Asiana Airlines achieves consistent development and global prosperity with the introduction of iCargo.”

Asiana Airlines will use iCargo to enhance customer convenience through improved cargo tracking service, improve transportation efficiency and visualise transportation information by expanding mobile applications, and strengthen e-commerce transportation efficiency through strengthening network with external airlines and organisations.

The airline has been involved in the system introduction and development process with Asiana IDT, which is in charge of building and operating the IT systems of the group companies.

Asiana IDT plans to operate the cargo system built on the company’s cloud server basis, and has completed work on linking the iCargo with airline schedule and real-time arrival and departure information in addition to warehouse management system, homepage, management information system, which were developed in-house.