As part of its digital transformation and growth plan, Avianca Cargo has announced that it has joined and placed its capacity on the three most relevant online booking portals of the industry: Cargo Ai, WebCargo, and cargo.one.
“In Avianca Cargo, we are transforming our business through digitalisation. We are committed to offering our customers a reliable service with more options every day. Partnering with the top portals of the industry will allow us to continue strengthening our position as one of the leader carriers in the region and provide users the opportunity to find rates and available capacity in real-time, book our products and receive an immediate booking confirmation,” Gabriel Oliva, CEO of Avianca Cargo, said.
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By expanding its digital offer, this partnership allows the Latin American carrier to promote its services in more than 10,000 freight forwarders across more than 100 countries. The integration with the distribution platforms was also possible through the work developed along with IBS and the implementation of iPartner Customer, a solution that enables seamless connectivity with multiple selling channels.
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“Avianca is firmly committed to strengthening its cargo business, and that includes an intense digitalisation strategy,” Matthieu Petot, CEO of CargoAi, explained. “Avianca Cargo recently completed the implementation of our digital innovation partner, IBS Software’s unified air cargo management platform, iCargo. With iCargo as its digital foundation, this meant that the integration of our Marketplace and API Suite products was particularly quick and easy. We are beyond proud to be Avianca Cargo’s marketplace when it comes to delivering real-time capacity and booking opportunities to our international forwarder network and look forward to being a key sales driver as our esteemed new airline partner continues to successfully expand.”
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Through digitalisation, Avianca Cargo aims at making its customer experience a more transparent and simpler one. This transformation allows to seamlessly integrate its capacity and rates with its customers’ systems.
“We’re committed to working with airline partners like Avianca Cargo to improve the efficiency of global trade” Camilo Garcia, WebCargo’s VP Global Business Development, said. “With forward-thinking airlines like Avianca Cargo, we are making air cargo more accessible and efficient. What starts with APIs ultimately leads to tangible benefits for all consumers, like fresher, more affordable roses”.
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“Following extensive partnership experience with many of the world’s leading cargo carriers, we are delighted to expand Avianca’s digital footprint to thousands more forwarders in all corners of the world. With our unique partnership approach, cargo.one teams will support Avianca to drive customer centricity, and navigate the technological and organisational steps needed to gain maximum advantage from their digital distribution,” Moritz Claussen, Founder & Co-CEO of cargo.one, commented.
