CargoAI has announced that Caribbean Airlines Cargo has gone live on the company’s platform.
“Caribbean Airlines has placed a strong focus on improved customer service both on the passenger as well as on the cargo side, and user experience is what CargoAi excels in,” Matthieu Petot, CEO of CargoAi, said in a press release.
Read more: CargoTech to capitalise on post-pandemic demand for digitisation
“We see three major benefits in offering our capacity on CargoAi. First and foremost, our customers have access to a customized, easy-to-use e-booking system, allowing them to streamline their shipping processes more efficiently. Secondly, our capacity offers now reach a great many more potential and new customers around the world, and thirdly, these increased sales activities will ultimately boost our commercial cargo operations, enabling us to further enhance our service offers. A win-win all round,” Marklan Moseley, general manager of cargo and new business at Caribbean Airlines, added
CargoAi users now have access to more connections between the Caribbean region and North America.
Read more: CargoAi: Sustainability is social responsibility
“The existing pre-integration between CargoAi and CHAMP’s CargoSpot system was a strong accelerator when it came to connecting Caribbean Airlines Cargo to our marketplace and API Suite,” Petot added. “The ability to integrate a company in an average of only three weeks, regardless of the size of its network, is one of CargoAi’s major strengths. Our customers appreciate the fact that most of the work is done by our CargoAi teams, and therefore only a limited resource investment is required on the airline’s side.”
