Caribbean Airlines has launched a loyalty programme for cargo customers, who can earn miles every time they ship.
Enrolment into the Caribbean Miles Loyalty Programme is free and is one of a number of new initiatives rolled out during the year.
Other cargo initiatives include a dedicated customer service team; real time cargo tracking; a refreshed freighter network; twice-weekly cargo services to Curacao; new interline partners; expanding the cargo network to include Anchorage, Hawaii, Utah, Oregon, Toronto and Vancouver; and extra flights to Port of Spain, Kingston, Guyana and Barbados for the 2019 holiday season.
Marklan Moseley, general manager cargo says: “Over the last year we have focused on introducing dynamic and competitive elements to our operations and processes in all areas within cargo, from our customer response to our berth of interline partnerships. The inclusion of Caribbean Airlines Cargo to our Loyalty Programme adds one more progressive development for Caribbean Airlines Cargo and our valued customers.”
Garvin Medera, chief executive officer of Caribbean Airlines says: “Today’s (Friday 15 November) launch is a proud result of the interactive dialogue we have been having with our customers over the past months, aimed at enhancing our value offering. This and other programs have been designed to reward growth, trust and consistency, embedding a renewed customer-driven culture into Caribbean Airlines mode of operating.”