DAMCO has refined its product portfolio with three services now branded as Air/Ocean Standard, Plus, and Customised as part of its ongoing focus to deliver value-effective tailored freight forwarding solutions.
All products offer full track and trace functions and online booking, with the Customised services including tailored benefits such as customised reports, an Order Management System, giving visibility from Purchase Order to Proof of Delivery on a dashboard, and third-party updates.
“We have simplified and refined our offering after listening to our customers’ feedback, to ensure that we support their growth with value-effective services, which meet their exact needs,” commented Saskia Groen-in’t-Woud, chief executive officer, DAMCO.
Martin Ring, DAMCO chief operating officer, added: “Through digitalisation, we are empowering our customers and staff to be able to make improved business decisions based on honest, real time information and ensure they can effectively manage risks by rapidly responding and reacting to disruptions and changing market situations,” said
The programme is part of the freight forwarder’s ongoing growth and development strategy, which will this month see DAMCO open a new UK airfreight facility at Heathrow.