DHL Global Forwarding has consolidated its portfolio of humanitarian logistics services within its first Global Competence Center for Humanitarian Logistics in Dubai.
The centre will see close coordination across all DHL business divisions, and will be led by Fatima Ait Bendawad, a seasoned DHL manager with 15 years of experience in humanitarian operations.
It will offer non-government organisations, aid agencies and their suppliers and manufacturers a broad range of services including air and ocean freight, customs clearance, warehousing and local distribution of humanitarian shipments.
Organisations can also use the centre to tap into DHL Global Forwarding’s global network of freight connections, as well as sector specific services including temperature-controlled and cold-chain shipments for life sciences and healthcare.
Amadou Diallo, CEO of DHL Global Forwarding, Middle East and Africa says: “The impact of conflicts and natural disasters on the world is evident and at DHL Global Forwarding, we have the capability, expertise and global network to render resilient logistics support to organisations who are highly committed to ensure that critical resources are delivered, to meet the needs of those who require them.”
DHL has extensive experience in disaster management activities, including deploying Disaster Response Teams to provide on-ground logistics support in natural disaster zones, and the Get Airports Ready for Disasters programme to prepare airport management for logistics issues.
Bendawad says: “Our work on the front line, has helped us build and maintain familiarity with the nuances of compliance, regulation and international standards that apply to movements of critical goods.”