DHL expands in Thailand to tap into booming e-commerce

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(left to right) DHL eCommerce Asia Pacific CEO, Malcolm Monteiro; DHL eCommerce Thailand MD, Kiattichai Pitpreecha; and DHL eCommerce CEO, Charles Brewer
(left to right) DHL eCommerce Asia Pacific CEO, Malcolm Monteiro; DHL eCommerce Thailand MD, Kiattichai Pitpreecha; and DHL eCommerce CEO, Charles Brewer

DHL eCommerce is to expand its offering in Thailand by enhancing its coverage and by providing what it says is “affordable B2C international shipping”.

The pick-up service the express freight integrator runs is also to be extended to small e-commerce merchants, which is set to benefit Thailand’s 2.7 million SMEs.

DHL eCommerce launched in Thailand in January last year and offers end-to-end domestic delivery services and access for local businesses to expand globally. It also has pay-per-use fulfillment services through a global network within Deutsche Post DHL Group.

DHL eCommerce Thailand managing director, Kiattichai Pitpreecha says: “The e-commerce market in Thailand is currently second largest in Southeast Asia and expected to grow 22 per cent annually till 2020.

“Along with this remarkable growth, there are increasing demands for cost-effective and high quality logistics solutions to meet rising consumer needs. As such, we are investing now to ensure we are the provider of choice for Thai consumers.”

Over the past year, DHL eCommerce Thailand has invested significantly in people, service, facilities, vehicles and coverage. The DHL eCommerce 3,222 square metre hub in Bangkok and its domestic delivery network across Thailand have the capacity to handle over 15 million shipments annually.

A recent DHL Express report on the e-commerce industry, found the cross-border market opportunity offers growth rates of 25 per cent.

DHL eCommerce, along with its sister company DHL Express is helping to connect Thai e-tailers to the world through DPDHL Group’s range of cross-border delivery services. To cater to varying customer requirements, DHL Express offers premium and faster delivery services while DHL eCommerce provides affordable services.

Thailand-based businesses can also leverage on DHL eCommerce’s global network of fulfillment centers in the US, Mexico, Europe, Hong Kong, Australia and India so  merchandise can get to the consumers in those regions quicker.

DHL eCommerce chief executive officer, Charles Brewer says: “Cross-border B2C e-commerce is forecasted to grow to $1 trillion in 2020. DHL eCommerce Thailand has witnessed tremendous growth in the past year and we are enhancing our service to meet the growing consumer demands.”