DHL Global Forwarding has launched DHL SameDay Speedline for emergency shipments, which it predicts will be particularly popular in the aerospace & aviation, automotive, electronics, energy and life sciences sectors.
It says this new airfreight product will offer benefits including 24/7/365 pickup and delivery, collection within 120 minutes and quotations within 60 minutes.
DHL says its network of over 50 stations will cover geographical demand and the core strength will be the 24/7/365 SameDay Contact Centers in the US, Singapore and Ireland where each shipment is proactively monitored from origin to destination.
DHL Global Forwarding global head of airfreight, Ingo-Alexander Rahn says: “The need for mission critical shipment delivery to avoid line down situations continues to arise and requires a partner that has the global reach combined with the technology to provide transparency to each sector-specific logistical challenge. DHL SameDay Speedline fills this gap and provides added value through its many service features.”
Dedicated customer service representatives will handle the majority of quotes and routing option for door-to-door transits in less than 60 minutes and customers will receive customised milestone updates of their shipments movement.