E-booking to push eAWB at Air Canada

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Air Canada Boeing 777 flying over mountains

Air Canada Cargo has launched a new e-booking service, enabling customers to book and manage shipments online.

According to the airline, the new facility, accessed via its updated website, will allow customers to book even specialised services such as cool chain and dangerous goods shipments.
The system will also provide estimated quotes for the cost of shipments.

Users will be able to view the status of all their shipments, fill out electronic air waybills (eAWB), add to the house air waybill, edit a shipment or print a document pouch, all via the new online tool’s dashboard.

E-booking is the latest stage in an Air Canada Cargo drive to push its e-AWB use. The system launch will be followed by a campaign.

“Our new e-booking system is unique in the industry, and a true game changer for us and our customers,” says Air Canada Cargo vice president, Lise-Marie Turpin. “Our goal is to present our customers with a choice of channels and methods for conducting business with us, enabling them to choose a method that suits their specific needs.

“By making this leading edge solution for online bookings available, we’re providing the tools they need to take their business to the next level.”