Etihad Cargo, the cargo and logistics arm of Etihad Aviation Group, has launched the first version of its mobile application. The app enables customers to gain real time access to information on their smartphones including flights status, routes search, links to a portfolio of specialised product services, latest news and Etihad Cargo contact information.
The app now includes a setting to receive notifications for tracking cargo, displaying ‘received; ‘departed’; ‘arrived’; ‘notification for delivery’; and ‘delivered’, messages throughout the cargo’s transportation.
“This customer-friendly mobile app is yet another major development in our journey to become a leading innovative and digitised air cargo carrier. The app provides our customers with access to information at their fingertips whether at the office or on the go, when and where they need it most. We are committed to disrupting the air cargo market through innovative new digitalisation processes that differentiate Etihad Cargo as a provider that elevates the overall customer service value proposition,” said Rory Fidler, Head of Technology and Innovation at Etihad Cargo.
The app is available to download from both Apple’s App Store and the Google Play store. Future versions will include instant mobile eBookings with an anticipated launch in 2021.
