FedEx Express has opened the FedEx Shanghai International Express and Cargo Hub, providing greater connectivity and convenience for customers in eastern China.
The facility is located at Shanghai Pudong International Airport and FedEx says it applies cutting-edge technologies and innovation to enhance operational efficiency.
It covers 134,000 square metres and is equipped with a dedicated Customer Care Centre as well as cold chain facilities.
The Cold Chain Centre will support the healthcare industry, one of the fastest growing sectors in the Asia Pacific region, and is equipped with temperature controlled storage ranging from -22C to 25C.
It offers a full suite of cold chain logistics solutions tailored to different healthcare products such as medicines, semi-finished medicines and pharmaceuticals.
FedEx Express president and chief executive officer, David Cunningham says: “The Asia Pacific region remains the growth driver of the world. This new Hub adds yet another major facility to our already comprehensive regional and global network, giving our Asia Pacific customers reliable access to international markets.”
FedEx Express Asia Pacific president, Karen Reddington says: “The FedEx Shanghai Hub marks another milestone that helps support the economic growth of east China. By continuously enhancing our services and facilities, we can provide our customers an edge in the fast moving and ever-changing business environment.”
The company has 66 weekly flights in and out of the hub, which has a fully automated sorting system, and the new facility can process up to 36,000 packages and documents per hour.
It utilises information technology to send real-time information, including flight and shipment status to customers’ mobile devices so they can arrange pick-ups accordingly and reduce logistics costs.
There are dedicated areas for China Customs and China Entry-Exit Inspections and Quarantine (CIQ), simplifying operations and improving the Customs clearance process.