FedEx Express has expanded FedEx International Connect Plus (FICP), an international, day-definite, e-commerce shipping service that combines competitive speed with attractive prices to four more markets across the Asia Pacific, Middle East and Africa (AMEA) region. This includes Indonesia, New Zealand, the Philippines, and Vietnam.
The broader coverage of FICP is FedEx latest effort to support the robust development of e-commerce in the AMEA region. Led by three of the fastest-growing markets – the Philippines, Indonesia and Vietnam, e-commerce sales in Southeast Asia will reach $100 billion by 2023. The e-commerce market in New Zealand is also forecast to grow 6% each year up to 2025.
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With this expansion, FICP is now available to e-tailers across 14 markets including Australia, Hong Kong SAR, India, Indonesia, Japan, mainland China, Malaysia, New Zealand, Singapore, South Korea, Taiwan, the Philippines, Thailand and Vietnam. E-commerce merchants in these markets can now offer their customers an international shipping solution with prices that offer value-for-money, while ensuring most shipments will be delivered between 1 to 3 business days* within AMEA**.
The service also offers other delivery capabilities, including tracking, sending out notifications to receivers and the flexibility to change delivery options via FedEx Delivery Manager®, which gives end customers more visibility, control, and convenience over their online orders.
“Key benefits of FICP for e-tailers and their customers include greater value, flexibility and control, seamless integration and peace of mind,” the company stated.
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“Since the launch of FICP last year, we’ve witnessed strong uptake among our e-commerce customers as it provides a sweet spot for e-tailers to offer speedy delivery at reasonable costs,” said Salil Chari, senior vice president, Marketing and Customer Experience, Asia Pacific, Middle East and Africa (AMEA) region, FedEx Express. “Providing businesses with a broader portfolio of shipping solutions, that match their specific needs is a top priority for us at FedEx. Alongside our other digital solutions, the expansion of FICP allows us to better support customers and accelerate the future growth of cross-border e-commerce within this dynamic region.”
FedEx continues to enhance its e-commerce offerings by adding a wide range of delivery solutions, including B2B marketplace integration solutions such as FedEx Compatible and Alliances programs, as well as innovations spanning from last-mile delivery to warehouse management through the power of automation and robotic technologies.
