GEFCO has launched a dedicated Mission Control Centre (MCC) in Amsterdam to manage global Time Critical Solutions (TCS) within its freight forwarding business line.
The centre provides 24/7 services, supporting its dedicated TCS network teams alongside nominated partner agents across the globe.
The freight forwarding division manages a global network of time critical operators and works with customers at a localised level to provide both planned and unplanned emergency shipments
The TCS services are designed to provide immediate responses to customers’ urgent delivery requirements, offering time critical airfreight solutions with full visibility.
The MCC will act as a single point of contact for global customers to provide real-time monitoring updates on their worldwide emergency shipments.
Klaas Sybrandy, global TCS director at GEFCO Freight Forwarding says: “This is a momentous occasion for our rapidly growing Freight Forwarding operation. The Mission Control Centre significantly enhances our credentials in the time critical solutions arena. With all time critical shipments being monitored closely by our excellent and experienced MCC team, we will ensure that we always find the fastest possible solution for all planned and unplanned emergency shipments for our customers.”
The MCC team will be led by Vincent Karbet, who has worked in international freight forwarding for over 15 years including executive roles with DHL Same Day, and Chantal van Loen, who was responsible for TNT special services in the Netherlands for over 10 years.