Hermes 5 implemented at Luxembourg Airport

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Laurent Jossart, executive vice president of LuxairCARGO

The first phase of the implementation of Hermes 5 Cargo Management System has been successfully completed at Luxembourg Airport.

The H5 system was customised for ground handler LuxairCARGO, which processes about one million tonnes of airfreight a year.

Luxembourg’s location means it plays a vital role in trucking routes across the continent, and the custom version of H5 provides advanced trucking functionality.

The upgraded version of H5 also includes features such as a new Customs interface, designed to speed up cross-border Customs clearance, as well as real-time tracking functionality and data analysis to reduce delays and backlogs.

The new version of H5 will be fully implemented by mid-2019 and consolidates Customs documents for one inbound shipment, increasing administrative and cargo processing efficiency.

Laurent Jossart, executive vice president of LuxairCARGO says: “For one inbound flight to Luxembourg Airport, there can be as many as 20 different trucks which transport its payload onto the next leg of its journey. This tailored version of H5 will help LuxairCARGO to handle one million tonnes of airfreight cargo a year and save significantly on time and costs.”

The H5 CMS provides flexibility in key areas in both management and operations, improving service management, revenue accounting, automation of processes and avoiding service level agreement failures.

Jossart says LuxairCARGO migrated to Hermes 5 Cargo System in October 2018, saying: “Hermes 5 not only provides the level of automation we require, but also guarantees the possibility to interface with all our other existing operational systems.”