Hermes 5 goes live at ALSC at Hanoi’s Noi Bai airport

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Hermes Logistics Technologies (HLT) has gone live with its Cargo Management System (CMS) Hermes 5 at ALS Cargo Terminal (ALSC) at Hanoi’s Noi Bai International Airport.

H5 will be rolled out globally and future proofs Hermes’ CMS application by modernising its framework to allow for simpler integration with new technologies and opening up Hermes through APIs and new messaging channels.

ALSC and its customers benefit from a faster and more controlled service, with hand-held device functionality, intelligent warehouse task steering and real-time service level agreement (SLA) monitoring.

Hermes Logistics Technologies chief executive officer, Yuval Baruch says: “In driving the ALSC implementation, the HLT team of cargo and technical experts provided on-site support to ALSC contributing to successfully getting the system live with a number of its customers.

“The preparation and training towards this go-live, as well as working together shoulder to shoulder with the ALSC team during the go-live week, enabled ALSC to independently roll out its remaining airlines efficiently and on schedule, with remote support from Hermes.”

H5 is the latest version in a suite of Hermes’ application and includes Hermes Cargo Management System (CMS), Hermes Hub Management System (HMS) and Hermes Business Intelligence (HBI).

ALS Cargo Terminal deputy director, Le Thanh Binh says: “Thanks to the support from Hermes, from business study to on-site and remote support, we have successfully implemented the new system for all of our customers. The innovative design of H5 brings us a new experience in terms of service provision, performance control and user interaction.”