Lufthansa Cargo customers and partners can receive binding offers to be booked immediately through the smartBooking digital interface.
The application programming interface (API) via digital sales channel cargo.one contains available routes, capacity and prices, and automatically executes all relevant checks.
The offer can be booked in real time and confirmed straightaway, and Lufthansa Cargo now has a completely digitalised offer and booking process.
Aside from direct customers, partners can also use the smartBooking API to make their platforms more informative and customer-oriented with immediate access to capacity and prices.
Peter Gerber, CEO of Lufthansa Cargo says the airline wants to offer customers seamless digital solutions, and connecting digitally with partners is the way to achieve this.
He says: “SmartBooking is another major step in our digital transformation process. APIs will continue to gain in importance as an interface to our customers. We are delighted that as first platform our partner cargo.one is using smartBooking, making our services digitally available to many customers.”
Oliver Neumann, managing director of cargo.one says: “Our aim is to deliver the best customer experience possible and to drive value and efficiency for the airfreight industry. Accordingly, we are excited to be the first Lufthansa Cargo partner to benefit from the new smartBooking API.”
