Lufthansa Group selects Worldline as global payments provider

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Lufthansa Group selects Worldline as global payments provider


Worldline has been selected as partner and payments provider to Lufthansa Group. Worldline builds on its strong heritage in the airlines & travel industry with comprehensive solutions tailored to fit the needs of some of the largest and most complex airlines in the industry.

The Lufthansa Group aims to build a robust payment platform which will provide a cohesive and succinct payments offering to their Group, where all group members can take advantage of the services available. The partnership will give Lufthansa Group the possibility to onboard a selection of Worldline solutions, from payment methods to consolidated reporting capabilities and integration with their core platforms. Worldline’s vast experience in acquiring for airlines and its expertise in the travel industry will also help ensure that the Lufthansa Group is best placed to offset and mitigate the risks and challenges that have emerged in recent years across the sector. Worldline will also establish the necessary payments infrastructure to meet the Lufthansa Group’s objectives and position it well as the industry starts to enjoy a rapid growth phase once again.   

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The deal will see Worldline processing globally for Lufthansa and its sister operations, SWISS, Austrian Airlines and Edelweiss, ensuring the group can take advantage of Worldline’s continued investment in innovation, new markets and airline-specific services including Billing and Settlement Plans (BSP) and Accounts Receivable Conversion (ARC). The Lufthansa Group will make use of Worldline’s unique TravelHub solution, a single scalable connection providing access to over 150 payment methods and currencies, multi-acquiring, tokenisation and a range of fraud services all through a single reporting and settlement channel.

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“When seeking a new payment service provider, the Lufthansa Group had several critical requirements and objectives. But primarily, they were looking for support from an experienced team of payment experts with the right level of sectoral knowledge and a market-leading suite of payment solutions. We are delighted that they have put their trust in Worldline to help them deliver the success they are targeting,” Damien Cramer, global head of travel & airlines, digital commerce at Worldline, said.

“We were looking for a global partner that could offer a strong payments layer to drive innovation, growth and most importantly increase our conversion rates; Worldline’s TravelHub makes this possible for our entire group. Worldline recognised the challenges the industry faces and worked tirelessly with us to create a relationship that encourages future growth and stability to our group,” Kai Schilb, head of payments at the Lufthansa Group, said.