Qatar Airways Cargo and Kuehne + Nagel have received their continuing certification from Cargo iQ’s auditor, and Menzies have joined the group as a new member.
SGS carried out an independent audit for Cargo iQ, with members undertaking a two day on site visit to demonstrate their processes and services are compliant with quality standards for the worldwide air cargo industry, as created and implemented by the Cargo iQ membership.
Cargo iQ executive director, Ariaen Zimmerman says: “The response of our members and the industry to our new external audit has been overwhelmingly positive. In an industry which can fall into a cycle of being inward-facing, the value of external validation on our processes and procedures is clear.
“Each and every one of our members has the opportunity to improve their operations through this.”
Kuehne + Nagel received two certifications, one for its forwarding services and for its internal IT platform for Cargo iQ, the Cargo iQ Data Management Platform.
Global head carrier and gateway air logistics, Max Sauberschwarz says: “Continuous process optimisation is a crucial part of our air freight business strategy. We are delighted to be the first forwarder who has received the new Cargo iQ Phase 2 certificate. This confirms our high standards in airfreight.”
Qatar Airways acting chief officer for cargo, Guillaume Halleux says: “Air cargo is such an interconnected industry that no success is possible without a consistent and coherent collaboration by all parties in the logistics chain.
“This certification is certainly a booster for us to continue our active participation in the Cargo iQ working group, setting industry standards that bring progressive changes to the air cargo industry.”
Menzies Aviation vice president of cargo development, Robert Fordree says: “We have recently launched our new cargo strategy across our network and joining Cargo iQ is an integral part of our drive for excellence and a standardised approach to our customers’ expectations.”
The group has also launched an Air Cargo Intelligence Hub that gives members real-time access to their performance data, enabling them to develop new products and improve processes.