Qatar Airways Cargo has designed and implemented a new cargo management system called CROAMIS to manage its end-to-end airline cargo business processes.
The single system will run the carrier’s cargo reservations, operations, accounting and management information system, serving the airline’s entire global freight network, which it says is designed to scale with the future growth expected.
CROAMIS was developed in-house by Qatar Airways through an innovative co-funded model with global IT services provider Wipro.
The integrated system enables comprehensive automation of the airline’s core business functions and supports collaborative operations across the airline’s cargo supply chain.
The system incorporates the latest practices in business functions including sales, pricing, cargo ground handling, and unit load device management.
CROAMIS also provides an integrated revenue management module for inventory management, cargo load and revenue optimisation and also has a robust revenue accounting suite.
It has been developed using platform independent state-of-the-art technology, which facilitates modular deployment and is also cloud ready.
Qatar Airways chief officer for cargo, Ulrich Ogiermann, explains the system provides 100 per cent coverage of all cargo business functions in a single application.
“CROAMIS will align our end-to-end cargo business processes and provide the entire global cargo network with a seamless system that will support our projected growth,” Ogiermann adds.