The creation of TCE by ECS Group – standing for Total Cargo Expertise – is a GSSA revolution, says Adrien Thominet, CEO of ECS Group, who claims it is the first structure of its kind to be created within a GSSA.
ECS Group is reinventing itself with the innovative launch of a brand new service offering. While TCE will be sharing its Total Cargo Management (TCM) expertise with airlines, the department will also be able to offer each of its services individually, providing the most appropriate combination to suit its clients’ strong performance growth.
TCE is able to manage an airline’s entire cargo activity, from the traditional sale of cargo capacity to comprehensive management of operational aspects and management of quality and security procedures.
Over the last several months, ECS Group has been hinting at a turning point in its business development strategy with the announcement of several TCM contracts, most notably, JetStar Asia, Air Italy and NokScoot, and with its strong desire to break the traditional GSSA industry mould, considers Thominet.
Tailored services
“Airlines have strong demand for custom-tailored services that meet their needs perfectly. Some also want to delegate all of their cargo activities to a GSSA to streamline their costs and maximise their revenue. With TCE, we offer them this perfect combination that combines a network of excellence with total expertise across the entire cargo chain, moving beyond the traditional role of a GSSA,” says Adrien Thominet, CEO of ECS Group.
“We strive to offer our partners solutions that are ever more innovative and meet their needs ever more closely – hand-crafted solutions. With the creation of TCE, we’re also offering airlines the chance to hand over all operational aspects to us through a TCM contract – but that’s not all. All options are now open to them: we offer and it’s theirs. Our motto is always offering our clients more.”
The new offering is a clear innovation in the GSSA sector and an ambitious project from ECS Group, he says. “Airlines now hold all the cards to set out a cargo strategy that better meets their needs.”
Thominet credits TCE with being a factor in leisure airline TUI and ECS Group signing a Total Cargo Management contract. The world’s leading travel company, TUI includes five airlines, owns 150 aircraft, serves over 300 destinations in 75 countries and operates an average of more than 3,300 flights a week.
