Cloud-based air cargo management for Spicejet

SpiceJet Boeing 737-900ER

Indian airline SpiceJet has chosen a SmartKargo cloud-based air cargo management solution.

SpiceJet says it is the first airline in India to choose SmartKargo, which it will use for both its in-house and international cargo operations.

Built by Massachusetts Institute of Technology software engineers, SmartKargo is a 100 per cent cloud-based solution running on Microsoft’s Azure platform. It is accessible 24 hours a day, every day, from any internet browser.

“SmartKargo’s robust capabilities will help SpiceJet further build its cargo business, and enable it to deliver even better customer service to shippers across its growing network”, says SmartKargo founder and chief executive officer, Milind Tavshikar.

“India will be Asia’s second fastest-growing market with a [combined annual growth rate] of 6.8 per cent, and SpiceJet, India’s second-largest low fare airline, is poised to play a leading role in the freight delivery chapter of the Indian growth story. With advanced booking and handling tools like SmartKargo, SpiceJet will not only replace a legacy system, but will also deliver a much higher standard of customer satisfaction,” says SpiceJet business development vice president, Amit Srivastava.

SpiceJet operates a 36 strong fleet with 252 daily flights from principal hubs in the Indian cities of Delhi, Chennai and Hyderabad to 34 Indian and seven international destinations, including Dubai, Kathmandu and Colombo. The airline’s daily cargo capacity is about 300 tonnes.

SmartKargo is based in Cambridge in the state of Massachusetts (US). Clients include Hawaiian Airlines, which became SmartKargo’s first North American customer in June 2015.