DHL appointed by easyJet to manage ground-handling operations at Liverpool Airport

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DHL appointed by easyJet to manage ground-handling operations


DHL Supply Chain today announced a new five-year contract with easyJet, which will see the business manage ground-handling operations at Liverpool John Lennon Airport. The new contract expands the long-standing partnership between DHL and easyJet, which launched in 2017 when DHL was appointed to manage ground-handling services at London Gatwick.

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The new contract will see DHL deliver core customer service and logistics operations at Liverpool Airport, including check-in, bag-drop, baggage logistics, gate management, aircraft loading, dispatch, and pushback.

As part of the new contract, DHL will also introduce electric equipment, with a target of transitioning to a 90% electric fleet by September 2024. New electric equipment will include electric steps, belts and pushback tugs.

After implementing new electric equipment, the ground-handling team at Liverpool Airport will receive specialist training. This is part of a broader programme to invest in upskilling colleagues.

DHL and easyJet have also extended their partnership at Bristol and Manchester Airports for five years until 2029, following a successful launch in 2020. In addition to managing ground-handling operations across these four airports, DHL provides cabin cleaning services at Gatwick and Manchester airports.

David Johnson, Vice President of aviation and travel at DHL Supply Chain, said: “The past seven years have seen our partnership with easyJet develop significantly, and we are proud and excited to see it expand into a fourth major UK airport. We are committed to supporting easyJet with a flexible and evolving service that can match changing demands and pressures. By rolling out electric ground-handling equipment at Liverpool Airport, we will provide more sustainable solutions per our GoGreen sustainability strategy.”

Valerie Geramon, Head of Group Operations delivery at easyJet, said, “Since the launch of our partnership, DHL has supported our priority of delivering a reliable and efficient service through its continuous innovation and close collaboration. We are delighted to expand our partnership at Liverpool John Lennon Airport to continue enhancing our customers’ experience.”