From optimising operations and reducing costs to enhancing sustainability and ensuring 100% availability of Unit Load Devices (ULDs), Jettainer’s focus on efficiency, flexibility, and customer satisfaction has positioned them as a trusted partner for airlines worldwide.
In recent years, airlines have recognised that optimising ULD operations is crucial for delivering value and enhancing services, allowing them to focus on their core business of serving customers and maximising revenues.
Jettainer has played a pivotal role in helping airlines reduce costs, improve operational excellence, and contribute to sustainability efforts.
The demand for flexible ULD solutions has grown, especially following the COVID-19 crisis, as airlines realised the importance of having reliability as well as the ability to adapt to changing operational needs.
“The industry has evolved in leaps and bounds,” Rammohan Krishnaswamy, Jettainer’s General Manager for the Middle East, Africa and Indian subcontinent, said. “I think a lot of the carriers realised during the pandemic just how important it is to have the ability to, at short notice, have ULDs present at destinations where they might not normally operate.”
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Right place at the right time
Jettainer’s main selling point lies in its commitment to ensuring 100% availability of the right ULDs at the right place and time, all while maintaining competitive economics and improving operational excellence.
“The main plank of our proposition is that we ensure 100% availability of the right ULDs in the right place at the right time,” Christine Klemmer, Chief Innovation Officer at Jettainer, explained.
By optimising efficiency, reducing costs, and avoiding missed revenue opportunities, Jettainer enables airlines to focus on their core business and enhance their green credentials.
“Jettainer can contribute to sustainability. And I think that will become an increasing imperative for the entire industry, apart from the economics, apart from the efficiencies,” Klemmer continued.
Additionally, Jettainer offers innovative products such as lightweight ULDs and bio-fiber-based lightweight pallet nets or solutions like squAIR-timber, cardboard fiber loading accessories. All these solutions further contribute to operational excellence and fuel efficiency.
“With squAIR-timber airlines can replace wooden beams, skids or planks used to build up cargo and spread weight on ULDs. Made of recycled paper, they are extremely lightweight compared to wood, durable and fully recyclable,” Klemmer highlighted. “These will gain prominence and importance. They will reduce the fuel burn, increase payloads and help as fuel prices are going back up again.”
As fuel prices rise and the aviation industry seeks to reduce carbon emissions, the adoption of lightweight ULDs becomes increasingly crucial. By reducing the weight of ULDs, airlines can reduce fuel burn and increase payload capacity, leading to significant cost savings and environmental benefits.
Jettainer’s focus on lightweight ULDs and bio-fiber-based products aligns with the industry’s growing emphasis on sustainability and provides airlines with solutions to improve their overall efficiency and environmental performance.
Customer proximity
Jettainer’s recent appointments and expansion plans reflect its globalised approach and commitment to being closer to customers. By establishing a presence in various regions, Jettainer aims to be more responsive and better understand the local dynamics and cultural aspects that influence customer needs.
Having regional representatives allows for a deeper understanding of the market and ensures more personalised and efficient customer service.
“Jettainer’s philosophy is to be a lot closer to customers, to be present in markets, where not only is there opportunity, but there is an actual drive and impetus for our services,” Krishnaswamy stated.
“Being close to the customer in the marketplace is crucial, understanding the local dynamics, local operational realities, and, I think, very importantly the cultural aspects, etc,” he added.
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Technological approach to modern challenges
Moving temperature-sensitive cargo poses significant challenges for the entire industry. Ensuring proper handling and maintaining temperature control throughout the supply chain requires a comprehensive and technology-driven approach.
Jettainer’s offering in the air freight sector, specifically for temperature-sensitive cargo, has become increasingly important. With a focus on temperature-controlled container management solutions for pharmaceuticals, perishables, and food shipments, Jettainer’s expertise in managing complex lease arrangements with the specialized ULD suppliers, , coupled with its commitment to optimizing movements, minimising demurrage and ensuring on-time delivery and return of empty equipment, provides significant value to its customers.
“Our Cool Competence Center based in AUH is globally managing all cool container needs for our customers. Because of our very close focus on the entire chain at every instance, we’re able to pretty much avoid any container incidents at all,” Krishnaswamy stated.
The growing demand for such services indicates the industry’s recognition of the importance of maintaining the integrity and quality of temperature-sensitive cargo.
While technologies like trackers can offer more granular visibility of cargo and ULDs and real-time information about condition, their effectiveness relies on the widespread adoption of these technologies and a dense network of readers throughout the value chain.
“One of our core service elements is 100% availability. Our top-notch software and processes ensure highest transparency with more than 95% data quality. That speaks to our commitment of delivering value to our customers. They are able to see and feel that in literally every transaction,” Klemmer added.
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