Hong Kong Air Cargo Terminals (Hactl) has become the first handler in Hong Kong to achieve IATA Ground Operations Manual (IGOM) certification.
Through IGOM, the International Air Transport Association (IATA) is driving the adoption of a single industry ground operations manual with the goal of global standardisation of policies and procedures, a uniform minimum level of safety and standard set of policies and procedures for use in ISAGO (IATA Safety Audit for Ground Operations).
Hactl manager – quality assurance, Benny Siu says: “There are hundreds of separate ground operations manuals in use globally, and we applaud IATA’s initiative in aligning and upgrading all standards in a single document. This is particularly welcome at Hactl, which serves over a hundred different customer airlines.”
Applying IGOM standards is expected to drive down costs by reducing the complexity associated with multiple airline ground operations manuals, standardise training requirements and reduce the incidence of aircraft damage by applying common and robust procedures.