Hermes migrates dnata AMS to latest cloud-based service

Hermes Logistics Technologies (HLT) is set to migrate dnata Amsterdam to its latest cloud-based cargo management system, Hermes 5 Software as a Service (SaaS). This enables greater control, increased operational efficiency, and improved oversight at the ground handler’s two terminals at Amsterdam Airport Schiphol (AMS). 

AMS is one of dnata’s largest stations, having processed more than 650,000 tonnes of cargo last year.

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The migration, which brings the existing functionality of HLT’s latest cargo management system into a cloud-based, fully managed service, is the first milestone in a larger implementation project between dnata and HLT.

“Our latest software, Hermes 5 SaaS, is our most function-rich cargo management system to date, helping to streamline workflows, provide greater transparency, and improve data sharing across dnata’s operations in Amsterdam,” said Yuval Baruch, Chief Executive Officer, HLT.

“This migration further strengthens HLT’s presence and expertise within Europe as we continue to push for digitalisation across the global air cargo industry.”

Hermes 5 SaaS will streamline the management of the ground handler’s cargo import, export, and transit processes from end to end, with the additional benefit of allowing HLT to provide a fully managed and supported service through the migration to a cloud solution.

This enables dnata AMS to focus on their core business of processing cargo, whilst HLT takes care of the complexity of managing and maintaining the ground handler’s servers and applications, saving both time and money and allowing dnata to elevate their levels of customer service.  

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Key benefits include enhanced security, improved messaging capabilities to match the fast-paced requirements of the aviation industry, and access to HLT’s full Ecosystem, a collection of applications including Business Intelligence and Data Lakes, Track and Trace, and Landside Management.

The AMS upgrade represents the continuation of a series of successful migrations to Hermes 5 SaaS across Europe, with dnata NV, the dnata terminal at Brussels Airport (BRU), to follow in the new year.