IAG upgrades cargo reservation technology

IAG Cargo new hires
British Airways and Iberia aircraft at Heathrow Airport on November 2010 (Picture by Nick Morrish/British Airways)

IAG Cargo has upgraded its cargo reservation technology with software from Accenture to help deliver more flexible reservation processes for all commercial cargo operations worldwide.

Accenture Air Cargo Reservation software, part of the Accenture Air Cargo Suite, is said to offer IAG Cargo improvements in functionality and performance.

IAG Cargo is using Accenture Cargo Reservation software to simplify booking procedures. The software allows users to take advantage of dynamic rule capabilities and is designed for flexible configuration with a powerful rules engine that can be adjusted as business requirements change.

IAG Cargo head of revenue management, Gareth Sinclair, says: “With improved core booking and inventory management capabilities, Accenture Freight and Logistics Software enables us to be more flexible and efficient with our business processes.

“As a result, we can offer more options and better products and pricing for our customers, enabling us to be more competitive in the global market.”

Accenture software for freight and logistics managing director, Ganesh Vaideeswaran, says: “Accenture’s software is allowing IAG Cargo to be more dynamic in running their business and improving both profitability and customer experience.

“Our software methodology leverages decades of industry and technology experience which helps organizations like IAG Cargo lower implementation risk, scale fast and drive measurable business improvements.”

Accenture Freight and Logistics software helps organizations realize value from their technology investments and manage the escalating challenges of changing markets.