New animal reception centre to open at Heathrow

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New Heathrow animal facility


A new animal reception centre at London Heathrow Airport is due to be open from Quarter 4 this year.

The specialist facility, operated by Animal Aircare Ltd, will double as an approved border control post and state-of-the-art animal reception centre.

Services will include assistance with airline approvals to carry animals, transit of animals through London Heathrow Airport, boarding, travel boxes, and processing the necessary documentation to ensure the safe and comfortable movement of pets and other animals internationally.

The new temperature-controlled, safe, and highly secure 8,209 sq ft centre is dedicated exclusively to animal travel and is conveniently located at Heathrow Airport, with direct airside ramp access for partner airlines.

Conveniently located within a short drive of all the passenger terminals and Junction 14 of the M25 for drop offs and collections. The operation will provide unrestricted access to flights by being open 24/7 – 365 days per year.

Commercial and facilities manager, Pete Bryant commented: “We are delighted to be opening our strategically based London Heathrow facility. The new operation will not only help us to better serve our customers but will also enable airlines and freight forwarders to expand on the services they provide.”