AMI UK’s trade-only online express service, click2ship Express Imports has boosted traffic by 10 per cent in its first three months, and is speeding up quotes and saving customers hours of research.
The service aims to make handling imports less labour intensive and more profitable for couriers and freight agents, by enabling customers to obtain an online quote for any express import shipment, with an ‘all inclusive’ pricing tool including freight charges, collection at origin, delivery at destination and all customs processing.
It takes the place of telephone enquiries – producing accurate, instant quotes that couriers and agents can use to provide instant prices for their own customers based on prime integrator suppliers.
Quotes are easily converted into a booking with the system generating all paperwork, which AMI’s agent customer can forward to their customer and overseas suppliers, with regular updates, notifications and tracking information available online, and if collection and delivery points are confirmed prior to booking, an accurate transit time can also be confirmed.
click2ship Express Imports is based closely on click2ship Express Exports, and the import service has now completely replaced the former manual express imports system, and has handled an average of over 20 bookings every day since its launch.
AMI vice president Europe, Sharon Wright says: “I can only see click2ship Express Imports growing, as more and more customers become aware of its benefits to their businesses.”
“In addition to getting fast quotes, they will now be able to improve collection and transit times, with goods often being picked up at origin on the same day the booking is made; this was not possible with the previous manual system.”
The new service is global, and is the latest online offering from the company, which transacts over 40 per cent of its global business through its web portals.
Wright concludes: “A lot of couriers and freight agents have previously shied away from express imports, thinking they were complex, fraught with restrictions, and suffered lack of visibility and control. We believe click2ship Express Imports fully addresses these problems, and will encourage these customers to take a fresh look at this potentially lucrative revenue stream.”