MAB Kargo has become the latest organisation to join Cargo iQ, joining a network of more than 80 airlines, forwarders, ground handlers and IT companies.
The cargo division of Malaysia Aviation Group is based in Kuala Lumpur, and operates air cargo services to almost 100 destinations through scheduled freighter flights and belly capacity with Malaysia Airlines.
Cargo iQ has expanded its presence in Asia in recent months after ANA Cargo joined in October.
It will hold its annual general meeting and conduct Cargo iQ Introductory Training in Singapore in March this year.
Jagedeswaran Nadrajah, head of cargo operations transformation at MAB Kargo says: “MAB Kargo joined Cargo iQ to improve tracking visibility from the point of booking to delivery for airlines and forwarders, to adhere to international quality standards, and to gain customer confidence in Malaysia Airlines as a preferred airline.”
Nadrajah says membership will allow MAB Kargo to analyse data to improve customer service and add value, saying: “It also enables reporting on end-to-end performance and in-depth analysis of customer requirements, which aligns with our focus on quality as we translate our vision to be a world-class cargo airline into a reality.”
Ariaen Zimmerman, executive director at Cargo iQ says: “Growing our international membership portfolio is an ongoing process, and welcoming new members like MAB Kargo is an exciting development for us as we continue to raise our profile in all regions to expand our global air cargo network.”