Swiss WorldCargo rolls out new organisational structure


Swiss WorldCargo – the cargo division of Swiss International Air Lines (SWISS) has restructured its management team.

The carrier says it has been made to “to keep pace with the modern challenges of global logistics and to align with the rapid transformation taking place across the supply chain”.

The new structure, in place since the beginning of 2017, the carrier says is designed to offer new business solutions on today’s logistics challenges, and further strengthen the company’s position as a “service and quality leader”. It is based on three pillars: business development & customer experience, area & contribution management, and quality & services.

The cargo business development & customer experience is headed by Andrés L. Perez, while Alexander Arafa took on his new role as head of cargo area & contribution management in 2016, while Christian Wyss, is the new head of cargo quality & services.

All three departments are supported by the central functions of training & continuous improvement, marketing & communications, and procurement & supplier management.

SWISS head of cargo, Ashwin Bhat says: “The new organisational structure of Swiss WorldCargo is designed to make it more agile and to put our customers in the centre of all our activities. It is our purpose to enable our organisation to provide the right solutions and services to new logistic needs.

“In a people business like air cargo, it is extremely important that these services are supported by a well-structured organisation and delivered by skilled professionals who can play to their individual strengths bringing diverse and varied experience.”