WCA opens Shenzhen support office to cope with growing demand

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WCA eCommerce co-director, Mirja Nissen

WCA has opened a support office in Shenzhen, China to support growing network demands and hired Mirja Nissen as co-director of its eCommerce network.

The Shenzhen office has been opened due to growth in Chinese membership, which WCA China vice president, Damin Wang says has grown “exponentially” and require more attention.

He says: “Opening this secondary China office will help us manage agent requests and will align us to better support our growing membership in the area.”

WCA chief executive officer, Dan March says the new service centre will significantly increase the freight forwarder network’s presence in the world’s most significant export market.

He says: “As a network that is constantly adding additional benefits, we strive to provide ever more assistance to members within major logistics gateways. This move empowers not only our Chinese members, but their global partners as well.”

Nissen has been hired to work alongside WCA’s eCommerce director, Alex Allen to ensure the network provides guidance to members interested, or working in, the cross-border supply chain.

She has worked in cargo and logistics since 2001 and was a trade lane manager for Weiss Rohlig USA and DHL eCommerce.

March says: “Bringing Mirja onboard is a strategic move to keep us ahead of the curve in this rapidly expanding and increasingly vital sector of our industry. We want to provide the right tools for those working in eCommerce logistics and we believe Mirja will be able to help us do just that.”

WCA eCommerce managing director, Alex Allen says: “We are very excited about Mirja’s transport knowledge and program development skills. She will be a valuable asset and we are excited to unleash her know-how as we continue to develop the network.”